A recipient, To: tfl.gmail.com, Subject Line, Subject: Lost Oyster Card and App Problem, Greeting/ Salutation, Dear TfL Customer Services,, Introduction, I am writing to say that I lost my Oyster card last week while travelling on the bus. I usually keep my card in my wallet, but later I found it was missing. I think I lost it on the journey between Embankment and Eastham., Main Body:, There was money on the card, and I also had a weekly travelcard loaded. I am worried because I use the Oyster card every day to travel to college. It is very inconvenient to buy paper tickets, and it is more expensive, so losing the card has caused me a lot of difficulty., Conclusion / Call to Action:, Please could you transfer the remaining money and my weekly travelcard to the new card? I can give you my personal details, including my Oyster card number (if needed), my email address, and proof of my identity., Closing, Thank you very much for your help. Kind regards, James.
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