1, Money is losing its influence at work, and people no longer feel happier with raises, so other job qualities will matter more., 2, Work is shifting toward personal satisfaction, and many people leave high-paying jobs to find happier, more meaningful work., 3, Big changes are possible—just like education moved from punishment to support—so productivity can grow without relying on money., 4, The author introduces his friend Bob, a devoted runner, who unexpectedly gives away his tennis rackets., 5, Bob loved running in October, but he was hit by a truck and is now in a coma., 6, Doctors ask the author about removing Bob from life support while an orderly quietly decorates the room., 7, The author watches the orderly replace wall pictures with beautiful prints., 8, The author asks the orderly what he is doing., 9, The orderly says he brings new art because he wants patients to wake up to beauty., 10, The author realizes the orderly turned his simple job into meaningful, caring work., 11, There are three work types: a job (for money), a career (for advancement), and a calling (for meaning)., 12, A calling is meaningful work done for its own sake, and any job can become a calling depending on how a person sees it..

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