What’s your name?, My name is Carolina Méndez., How old are you?, I’m 32 years old., Where do you live?, I live in a small apartment near downtown., What is your occupation?, I’m a customer service supervisor., Where do you work?, I work at a logistics company next to the airport., What time do you start work?, At 6:45 a.m. because my team has an early briefing., What do you do at work?, I answer calls, help clients solve problems, and train new staff members..

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