The text explains how to ask questions effectively., , Good questions help you get clearer, faster information., , Start gently before asking difficult or sensitive questions., , Choose open or closed questions based on the situation., , Closed questions help when people ramble on endlessly., , Use structured questions to support someone in crisis., , Identify the issue, then obtain more relevant details., , Clarify the person’s desired outcome before advising actions., , Avoid leading questions that push people toward your opinion., , Stay open, because answers may surprise you unexpectedly., .
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