____ is the process of recognizing and starting a new project or project phase. Supporting key business ____ is a key reason for funding projects. NWA initiated ResNet to reduce costs from its reservation call centers and implement a new vision of focusing on closing sales, which would ____ profits. ResNet involved three distinct projects: a ResNet Beta project, ResNet 1995, and ResNet 1996. This ____ approach helped break the work into more manageable pieces and minimized financial risks. Selecting the project manager and forming the core project ____ were important parts of ResNet’s project initiation. Developing strong business justification for the project was also crucial. Actions in the project initiation phase and during pre-project planning helped set the stage for the success of ResNet. These actions included ____ assembling a strong project team, involving key stakeholders early and often in the project, preparing a detailed analysis of the business problem, developing measurement techniques, using a phased approach, and developing an approach for preparing useful, ____ project plans.

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