critical incidents - culture-based misunderstandings, Intercultural communicative competence (Michael Byram) - interrelation of knowledge, skills and attitudes, knowledge (Byram) - cognitive goals, skills (Byram) - pragmatic goals, attitudes (Byram) - affective goals, cross-cultural education (Claire Kamsch) - deeper understanding of native as well as of target culture, critical cultural awareness - evaluation of one's own and of foreign culture, transcultural learning (Wolfgang Welsch) - focuses on hybrid mix of different cultures, Audiolingual Method - habit formation; pattern drill, Total Physical Response - observing and performing actions (understanding the language before actually producing it), task-supported language teaching - focuses on competence-based instruction, different methods and possibiliites for differentiation, categorising media - auditory, visual, audio-visual, interactive, Model of media competence (Aufenanger) - cognitive, pragmatic, moral, social, affective, aesthetic dimension, digital competence framework - information, communication, content, safety, problem-solving, development stages of CALL - behavioural, communicative, integrative, methodology of digital tools (Strasser 2016) - reflection, modification, communication, multiplication, creation, collaboration,

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