1) Users are struggling to find their way around the app and often get lost. 2) Important buttons are hard to find. 3) Users with visual problems have difficulty reading the text on the app. 4) Users are unsure if the app is processing their requests when they submit forms. 5) Users are not sure if a button is clickable because it looks like plain text. 6) Users have a hard time navigating through the app’s various sections and features. 7) Users are confused about what certain icons in the toolbar do.

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