1) What does CC stands for? a) Carbon copy b) Creative Content c) Computer Code d) Courtesy Call 2) Which of the following is not considered good Email ettiquate? a) Checking Grammer and spelling b) Including relevant information c) Using Clear and consice language d) Adding Personal Anecdotes 3) Please ____________ the attached document for your review a) Open b) Copy c) Send d) Check 4) What is the purpose of BCC in Email field a) To send a copy of email to additional recipients b) To hide the email addresses of additional recipients c) To mark an email as urgent d) To add attachments to email 5) Which element of an email is responsible for summarizing the Email content? a) Signature b) Salutation c) Attachment d) Body 6) What does BCC stands for a) Basic Copying criteria b) Blind Carbon Copy c) Best Communication Code d) Busy Communication channel 7) What is the purpose of attachment in an email? a) To Greet the recipients b) To add additional recipients c) To attach files or documents d) To store drafts of Email 8) What does the term "inbox " refer in Email Communication? a) Folder for deleted Emails b) type of email font c) Folder for important and unread emails d) A formal Salutation 9) Email stands for a) Electronic message b) Electric Mail c) Electric message d) Electronic Mail 10) hotmail is a web based ___________ service provider a) email b) files c) letters & numbers d) images 11) Yahoo and hotmail is a free _________ service provider a) email b) files c) images d) letters and numbers 12) To send and receive Email user must have a) Password b) Subject c) Account d) general

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