1) What do you think is the most effective leadership style that can be used during emergency situations? a) Democratic b) Laissez- Faire c) Autocratic d) Supportive 2) What are the qualities that define a leader who uses laissez - faire? a) She involves the group in planning and in decision making b) She tends to be passive and puts the responsibility of decision making to others c) She oversees everything to come up with good quantity and quality of output but provides little autonomy and self- motivation to her members d) She would foster independence in your team by promoting motivation and creativity 3) You are the head nurse in the pediatric department. Your roles in the planning process in the hospital include the following a) Act as link between higher- level managers and non managers b) Directly responsible for the actual production of nursing services c) Represents the organization d) A and B 4) Lily , your co-worker is a newly hired nurse, she asked you about centralized staffing system a) The head nurse or the supervisor does the scheduling of personnel b) Schedule is based on the needs of the patients and the knowledge of the personnel c) You can readily rearrange your schedule as needed. d) The scheduling is planned and made by the nursing director 5) In the hospital , your department is using the functional method of patient care modality.What is it all about? a) One nurse is responsible for giving bedside care, another one for administering medications and another one for treatments and so on b) It is a one on one constant patient care for period of time c) The nurse has the responsibility for giving nursing care to the client from admission until discharge d) A team leader has the responsibility for coordinating the total care of a group of patients 6) In managerial function that indicates leading the staff in the most effective method a) Planning b) Directing c) Organizing d) Controlling 7) Which describes an informal leader? a) Ann who is appointed because of her competencies and continuing education b) Anna who becomes the leader of the team because of her years of experience in the department c) Ruth who is considered the leader of the team since he was given the legitimate authority to act as one d) Alwa who is chosen by the administration because of her age and knowledge in the area of work 8) Why good communication important in managing personel? a) It motivates personnel to do their jobs well b) It promotes independence and collaboration c) It fosters influence and power d) All of the above 9) Downward communication is described below. Which one is correct? a) The communication is between two supervisors b) The flow of communication is from the head nurse to suprvisor c) The flow of communication is from the chief nurse to the head nurse d) The flow of communication is from the staff nurse to the chief nurse 10) Which type of conflict management technique is described as cooperating and that side gives in to the other? a) Avoiding b) Accommodating c) Competing d) Compromising 11) The management theorist who developed the 14 principles of managemnt is a) Fredrick Taylor b) Max Weber c) Mary Follet d) Henri Fayol 12) The nurse educator determines that graduate understands the purpose of standards of care when the graduate states that standards of care: a) Identify methods of treatment based on the most current technology b) Provide excellent care based on current medical research c) Include providing competent levels of care based on current practice d) Include providing care based on specialty guidelines for the client's condition 13) Which of the following is an Indian Health Care Accrediting Agency? a) Joint Commission International ( JCI) b) Joint Commission On Accreditation Of Healthcare(JCAHO) c) National Accreditation Board for Hospitals and Healthcare Providers(NABH) d) QHA Trent Accreditation 14) In material management , the period in days that elapses between placing an order and receiving the stores is termed as a) Lead time b) Economic order quantity c) Quantity survey d) Recorder time 15) Components of nursing diagnosis includes all , except a) Problem statement b) Etiology( related factor) c) Defining characteristic d) Outcome statement 16) Standard Operating Procedure (SOP) refers to : a) An optimal balance between possibilities realized and a framework of norms and values b) Doing the right thing right, right away, the first time c) Detailed , written instructions to achieve uniformity of the performance of a specific function d) A process of meeting the needs and expectations of the customer, both internal and external 17) Management is a process that is used today by nurses or nurse managers in health care organizations and is best described as a) Scientific management b) Decision making c) Commanding and controlling others using hierarchical authority d) Planning, organizing, coordinating and controlling 18) Accreditation refers to one of the following a) Making assessment b) Meeting predetermined standards c) Making care cost effective d) Ensuring Quality 19) A participative leadership style is appropriate for employees who a) Are not able to get the task done and are less mature b) Are able to contribute to decisions and getting the work done c) Are unable and unwilling to participate d) Need direction, structure and authority 20) One of the major ways that supply cost can be decreased on a unit is: a) Reuse disposable items b) Try to use fewer items on each patient c) Change linens only twice a week d) Decrease pilfering 21) If a 1.0 full time equivalency position is based on 40 hours/ per week , how many hours does a part time RN work at a 0.6 level? a) 24 hours per week b) 14 hours per week c) 6 hours per week d) 5 hours per week 22) A state board of nursing sanction can arise from the following situations: a) Impaired nursing practice, Negligence, Incompetence b) Abuse, Fraud, Practicing Outside the scope of nursing c) Both d) None 23) What is tort? a) An act involving injury to another resulting in civil rather than criminal liability b) Does not rely on historical trend data c) Is based on projected volume of work d) None of the above 24) What does the Good Samaritan Act do? a) Is based on projected volume of work b) Does not rely on historical trend date c) Protects healthcare providers against malpractice claims for care provided in an emergency situation d) Don't Know 25) To make sure that the highest standards of conduct are sued a) Influence b) Ethical business practices c) Management d) Human relation

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