Formal - Delibrate communication that is checked by line managers and fits with organisational policy. It may be direct, to the point and "business like" and may include wording that relates to law, such as contracts of employment. , Informal - Much more relaxed than formal communication and may include talking in corridors, sending emails, updating social media or text messaging. Should still be polite. , Verbal or face-to face - Sensitive information should be communicated in this way. Followed up with notes or handouts to ensure that those people receiving the message fully understand. , Non-Verbal - This method means the message and body language that people give without thinking. It is often linked to trust between the person communicating the information and the person receiving it. , Written - This method can include all types of communication. Can be letters, emails and on-line communication. Can also be newsletters, posters, or magazines. ,

Communication Methods - Stakeholders

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