1) You need to discuss your performance report for the year with your manager a) Email b) Face to Face c) Virtual Meeting d) Call 2) You are reviewing this quarter’s sales, best estimates and targets for the next quarter a) Email b) Call c) Virtual Meeting d) Face to Face 3) You need to get the finance manager’s approval on the price list for the new vendor you are dealing with to print brochures, flyers and other paperwork a) Call b) Email c) Face to Face d) Virtual Meeting 4) You have a meeting with a client that is supposed to start in 30 minutes from now. Unfortunately. You’re stuck in another important meeting that you don’t expect to finish before an hour a) Face to Face  b) Virtual Meeting c) Call d) Email 5) You need to announce the new dress code policy a) Virtual Meeting b) Face to Face c) Call d) Email 6) Good NEWS to inform your colleagues with! You are finalizing a deal that is going to increase your company’s market share with at least 10% a) Email b) Face to Face c) Virtual Meeting d) Call 7) You want to give feedback to your subordinate on her poor performance in yesterday’s company meeting a) Face to Face b) Email c) Call d) Virtual Meeting 8) You read an interesting article about effective email management and want to share it with your colleagues a) Face to Face b) Email c) Call d) Virtual Meeting 9) You need to discuss the sales request sent to you by a client that lives in another country than yours a) Face to Face b) Call c) Email d) Virtual Meeting 10) Your company’s strategy doesn’t seem like picking up with the recent changes in market a) Face to Face b) Call c) Email d) Virtual Meeting

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