AVOID: Sorry for the delay, Does that make sense?, I just think that maybe we should..., No problem, no worries!, What works best for you?, Just wanted to check in., URGENT! PLS RPLY NOW, Kindly notify me when..., If you don’t sign up before X, you won’t be able to Y., I think/ just / maybe, USE: Thank you for your patience., Let me know if you have any questions., The best option would be to..., Always happy to help, Can we discuss this in person?, Are you available on ...?, When can I expect an update?, Urgent: tickets for ZP convention, Please let me know when, Please sign up before X to be able to Y., because/ thank you / you,

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