Dark Patterns - Website design features intended to trick users into doing things they might not want to do, but which benefit the business in question, Forced Continuity - A dark pattern in which your free trial with a service comes to an end and your account begins to be charged without any warning, Gamification - The use of game design elements to get you to spend more time and more money on a website or app, Bait and Switch - A dark pattern that makes you think you are taking a specific action, but a different, undesirable action takes place instead, Confirmshaming - A dark pattern where the option to decline an offer is worded to shame the user into compliance, Liking Bias - The tendency to judge in favor of people and symbols we like, Misdirection - A dark pattern in which a website's design purposefully focuses your attention on one thing in order to distract your attention from another, Privacy Zuckering - A dark pattern in which you are tricked into sharing more information about yourself than you intended to, QR Code Scam - A type of scam in which a QR code directs users to a fake website to collect information or install malware, Roach Motel - A dark pattern that allows you to get into a situation very easily (like signing up for a subscription or getting product emails) but then you find it is hard to cancel or get out of it,

Consumer Skills

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