1) Which of these is not a DiSC style a) Dynamic b) Influencing c) Conscientiousness d) Steadiness 2) Being dependable is a positive characteristic of a) Dominance b) Influencing c) Conscientiousness d) Steadiness 3) How many core skills are there related to interpersonal communication skills?  a) 3 b) 5 c) 4 4) Which is the missing core skill? Verbal, body language, listening skills and... a) vocal skills b) relationship skills c) empathy skills 5) Which is an example of of behaviour that a person who has a business first communication preference? a) I am comfortable with silence in a conversation b) I am more interested in what is being said than who is saying it. c) I prefer group interactions d) I enjoy sharing personal stories. 6) What is the term for making slight adjustments to your behaviour according to your audience's communication style/preferences? a) mirror b) flex c) emulate d) imitate  7) What makes a good clarifying question? a) a wh- question b) a question that expresses the questioner's opinion on the situation c) a closed/semi-closed question asking the speaker to reformulate or give more information d) a paraphrase 8) What does not make a good summary a) repeating the speakers exact words b) using your own words to show you have understood the key points c) a statement that is shorter than what was said d) adding no new ideas or advice e) checking that you understand e.g. Is that right? 9) Which question is an example of confirming your/understanding / summarising? a) Do you mean that...? b) Are you following me? c) When can we take personal days? d) So the main idea is... is that right? 10) Which question is an example of checking the other person's understanding? a) Do you mean that...? b) Are you following me? c) When can we take personal days? d) So the main idea is... is that right?

Review of Interpersonal Comm Skills D1

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