FB Task or FB - Billing Failure Summary, PIA - Pet Insurance Advisor, CCS - Customer Communication Specialist, CCE - Customer Care Embracer, MHR - Medical History Review, Pre-x - Pre-existing condition, ACIL - Accident and Illness coverage, W or WR - Wellness Rewards, CCA - Customer Communication Admin, CCAj - Customer Communication Adjuster, LAT - Licensed Agent Transfer, AOB - Assignment of Benefits, Q - Queue, ML - Model Law, MyE - MyEmbrace, PP - Pet Parent, P - Pet, F/U - Follow up, VN - Visit Notes, DN - Detailed Notes (also known as SOAP), ORC - Orthopedic Report Card, AO - Accident Only, IL - Illness, WP - Waiting Period, OWP - Ortho Waiting Period, Dx - Diagnosis, HPD - Healthy Pet Deductible, MH - Medical History, CHR - Claims HIstory Review, CS - Cybersource,
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