used to send to those who need to act upon the email content - To, used to send to people who need to know - for information only - Carbon Copy , used to send email to someone without other recipients knowing - Blind Carbon Copy, lets everyone know what the main content of the email is about - Subject, used to action the electronic mailing of the message when it is complete - Send button, used to add files, pictures, music to an email - Attachment, used to show recipients that the email content is urgent/important - Priority, used to select regular contact details - Address Book,

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