1) Bill of Lading (BOL) is... a) Invoice sent to customer b) Origin carrier bills c) Shipping document that is both a receipt of property and a contract for hauling it  d) Destination carrier bills 2) What is a Waybill? a) Derived from the customer’s BOL b) Origin carrier bills c) – Company that sends goods by rail d) Payment detail we receive from the customer 3) What is a Freight bill? a) The carrier responsible for billing the customer for the shipment b) Invoice sent to customer c) Destination carrier bills d) A charge for vans/containers 4) What are Credit Terms? a) Origin carrier bills b) A charge for the rail cars held by or for shippers c) Destination carrier bills d) Terms which indicate when payment is due 5) What is a Rule 11? a) A charge for vans/containers b) Pickup and deliver cars to/from customers c) All parties involved bill the customer for their portion of the move d) Invoice sent to customer 6) What is Remittance? a) Payment detail we receive from the customer. b) When a container does not have wheels c) Location of organization d) Company goods are sent to 7) What is a shipper? a) Location of organization b) Company that sends goods by rail c) Billing site used by Demurrage accounts d) handles anything that UP is responsible for paying. 8) What is a super user? a) May pend invoices to Authorizer b) Pays authorized invoices and print invoices c) Able to perform all functions d) Dispute Invoices, authorize invoices for Payer to review and print invoices 9) What is an Authorizer a) May pend invoices b) Able to perform all functions c) Pays authorized invoices and print invoices d) Dispute Invoices, authorize invoices for Payer to review and print invoices 10) Who handles Storage/Flip questions? a) Intermodal b) CC&S c) eBusiness d) Account Manager

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