1) Which organisation is responsible for dealing with complaints between consumers and financial services providers a) Prudential Regulation Authority b) Competition and Markets Authority c) Financial Ombudsman Service d) Financial Conduct Authority 2) Which organisation is responsible for ensuring major financial service providers act responsibly a) Prudential Regulation Authority b) Competition and Markets Authority c) Financial Ombudsman Service d) Financial Conduct Authority 3) Which organisation is responsible for the supervision of all financial service providers a) Prudential Regulation Authority b) Competition and Markets Authority c) Financial Ombudsman Service d) Financial Conduct Authority 4) Which organisation is responsible for ensuring there is a fair and competitive market for consumers a) Prudential Regulation Authority b) Competition and Markets Authority c) Financial Ombudsman Service d) Financial Conduct Authority

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