1) What is a single address ticket? a) A ticket that customers can enter via the website for a single address b) A ticket that is a direct hit c) A ticket that has an address as a starting point d) A ticket that only homeowners can enter 2) What are the 3 ways to zoom in and out on the map? a) Google, Bing, and Muni b) Magnifying glasses, pencil, and Google c) Using the mouse scroll, Magnifying glasses, and clicking and dragging in the map d) VGIN, ortho, and street 3) What do you do if there is a letter with the numerical address in the street field? Ex. 423B Main St a) Remove the letter and continue b) Remove the letter and put only the letter in the excavation area c) Leave it in the street field  d) Remove the letter and put the entire address in the excavation area 4) Is the excavation area a free text area for the customer? a) Yes b) No 5) What is one reason you would use the search tab for? a) Find parcels on map b) If street suffix does not match the map c) To see a list of members in the county/city  d) To see street listed on the ticket  6) What is the final step to processing the SAT? a) Get Mbrs b) Suspend c) Submit d) Verification 7) What is the final hidden word? a) Complete b) Submit c) Finish d) Done

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