Mean time to repair (MTTR) - Descripbes the average length of time it takes a venter to repair a device or component., Mean time between failure (MTBF) - Describes the amount of time that elapses between one failure and the next., Recovery time objective (RTO) - Assumes that an acceptable period of downtime exists., Recovery point objective (RPO) - Measures back in time to when the data was preserved in a usable format., Cold Site - Leased facility that contains only electrical & communications wiring, air conditioning, plumbing & raised flooring., Warm Site - Leased facility that contains electrical & communications wiring, full utilities, & networking equipment., Hot Site - Leased facility that contains all the resources needed for full operation., Change management - the process through which organizations standardize the way they implement network changes., Incident response plan - a set of written instructions that outline your organization's response to data breaches, data leaks, cyber attacks and security incidents., Disaster recovery plan - a set of procedures designed to prepare an organization to respond to an interruption of network services during a natural or humanmade catastrophe., Business continuity plan - A plan to keep business operational while the organization recovers from a disaster., Standard operating procedures - a set of written instructions that describes the step-by-step process that must be taken to properly perform a routine activity., System life cycle - It involves planning, analysis, design, implementation, testing, and maintenance., Acceptable use policy - a document stipulating constraints and practices that a user must agree to for access to a corporate network, the internet or other resources., Bring your own device (BYOD) policy - when employees use their own personal devices to connect to the organization's network and access what they need to do their jobs., Non-disclosure agreement (NDA) - Provides details on the repercussions for the offering party, including but not limited to fines, jail time, & forfeiture of rights. , Service-level agreement (SLA) - The allowable time in which a party must response to issues on behalf of the other party., Memorandum of understanding (MOU) - Is used where parties do not have legal commitment or in situations where the parties cannot create a legally enforceable agreement.,

CompTIA Network Operations 3.2 & 3.3 Concepts

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