Agencies of social control - groups or organisations that control or constrain people's behaviours, Formal social control - Control of people's behaviour based on written rules and laws e.g. the police and courts, Informal social control - Control of people's behaviour based on informal rules and norms e.g. the family, friends, education system, Formal rules - Written rules and laws e.g. do not commit murder, Informal rules - Norms that give guidelines for expected behaviour in social settings e.g. don't queue jump, Positive sanctions - rewards for conforming to the rules e.g praise, Negative sanctions - punishments for deviating against the rules e.g. detention or prison,

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