Sarah stops at Starbucks every morning before work. She loves the smell of coffee, and it always ____ her up. Recently, she's noticed that the store seems to be ____. Sarah worries that the store might close. One day, Sarah talks to the manager about her concerns. The manager explains that he's been trying to ____ the staff in the culture of Starbucks, but it's been a struggle. He wants the store to ____ to everybody, not just regular customers like Sarah. Sarah decides to help. She starts talking to the staff every morning and complimenting them on their work. She suggests some ideas for improving the store. Slowly but surely, the store begins to improve. Sarah is happy that she was able to keep the business ____ and turn it into a retreat where people can enjoy their coffee and hang out with friends.

Starbucks

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