1) What grade could you achieve for EPA? a) Pass or Distinction  b) Pass or Merit or Distinction  c) Merit or Distinction d) Pass or Merit 2) What is communication? a) The meaningful exchange of information between 2 or more participants b) The meaningful exchange of information between 2 participants c) The meaningful exchange of information between 3 participants d) The meaningful exchange of information s 3) How many C,s of communication have you learnt about? a) 2 b) 3 c) 4 d) 5 e) 6 f) 7 4) What is coherent communication? a) Coherent communication is about being logical and effective. b) Coherent communication is about being effective. c) Coherent communication is about being logical d) Coherent communication is about being heard. 5) What are the 2 main forms of communication? a) Written and Verbal b) Verbal and Visual c) Written and Clear d) Verbal and Words 6) What can smiling in Asian Cultures sometimes mean? a) Happy b) Sad c) Embarrassed d) Shy 7) What does active listening mean? a) Giving your full attention to the individual without interrupting them b) Paying attention and reacting appropriately to their body language c) Asking questions, if necessary, to gather further information d) Demonstrating empathy e) Summarising what they have told you to check that you have fully understood them f) Interrupting to clarify understanding 8) In Albert Mehrabian's communication model what % takes place through tone of voice? a) 7% b) 38% c) 55% d) 83% e) 45% f) 10% 9) What are closed ended questions? a) questions that can be answered with a long, fixed response b) questions that can be answered with a short, fixed response c) questions that can be answered with a negative response d) questions that can be answered with a positive response 10) When planning a presentation what do we suggest in point 2 of our tips? a) Establish the purpose, aims and objectives b) Find out information about the audience c) Be clear about the subject matter d) Establish the time and the expected length e) Find out the venue and consider its location 11) When gathering data what is Qualitative data? a) is usually numerical data b) is usually expressed as opinions c) Questionnaires / data analysis d) can generally be expressed in a graph or chart 12) In our guide what do we suggest you have at the top of your PROJECT REPORT? a) Points of contact b) Project name / title c) Deadline d) Stakeholders e) Budget 13) For End Point Assessment how many examples will you need to evidence to show you have personally created project reports? a) 1 b) 2 c) 3 d) 4 14) For End Point Assessment how many examples of feedback on your project reports will you need? a) 1 b) 2 c) 3 d) 4

JMC Communication

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