Email technology allows us to send timely information., Emails are generally presented as unformatted plain text or HTML files., At its current stage of development, email has more in common with informal conversation than with most genres of writing, although it is gradually becoming more formal and structured., The direct structure is the preferred way of writing emails; the MADE model (Message, Action, Details & Evidence)., For best results, the application of the DRAFS model (Delete, Reply, Act, Forward & Save) can assist email management., I love Business communication 101.,

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