1) An organization exists to achieves objectives or results. a) True b) False 2) Which of the following are the key resources of an organization? a) Process b) People c) Places d) Plant / equipment e) Money f) Technology 3) This kind of organization is created by the authority for specific purposes and well-defined relationships. This statement is referring to? a) Black organization b) Formal organization c) Flexible organization d) Informal organization e) White organization f) Inflexible organization 4) Which of the following is the common type of organizational structure in construction industry? a) Rational b) Functional c) Divisional d) Matric e) National f) Matrix 5) What are the common/main objectives of a construction project? a) Time b) Labour c) Cost d) Equipment e) Quality f) Profit 6) Which of the following is the best practice for effective communication?  a) Select a suitable language to be used b) Select the right place and time to communicate c) Ensure all information is delivered within a short period of time d) Appoint manager or leader to communicate with the workers e) Ensure the receiver get the information without feedback f) Encourage participation in communication 7) Which if the following is the least effective medium of communication? a) Bulk mail b) E-mail c) Letters d) Phone call e) Poster f) Seminar 8) One-way communication is when the receiver provides feedback and the sender receptive to the feedback. a) True b) False 9) This type of communication will give fewer mistakes in transmission, but it is time-consuming and more difficult for the sender. a) Either-way communication b) Two-way communication c) Both-way communication d) One-way communication 10) What are the causes of ineffective communication? a) Wrong place b) Listen with eyes c) Information overload d) Eliminate distraction e) Listening problem f) Lack of feedback 11) Which of the following is NOT the communication networks in groups or teams? a) Chain network b) Wheel network c) All-round network d) Link network e) All channel network f) Circle network 12) An act to share knowledge or experiences with anything outside of ourselves. This statement is best referring to? a) Motivation b) Leadership c) Communication d) Management e) Organization 13) Which are the best types of communication in an organization? a) Seminar b) Phone call c) Fax d) teleconferencing e) email f) face to face

Project management - introduction Com

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