polite, impolite etc in the way you behave in social situations - well-mannered , a point beyond what is normal or acceptable - to extremes , choice - alternative , done as part of a plan to gain an advantage or achieve a particular purpose - strategic , facts, features, or beliefs that are shared by people or things that are very different - common ground , reach an agreement - arrive at an agreement , to describe or explain something clearly - lay out , articulately - clearly ,

How to be assertive

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