Addressability - Refers to the ability for something to be identified and accessed within a system, this is a vital part of communication and technology as it reflects the ability for large systems and processess to have unique identifiable parts to it. This term can also be used by service providers to control and manage what information and data can be accessed by individual members based on unique identifiable entities., ADSL - Asymmetric Digital Subscriber Line - refers to the ability to transmit data at a high speed/bandwith through copper pairs from the local exchange to nearby street cabinets., Analogue lines - Refers to the copper lines used to help transport data and voice communication, these are mainly used for voice communication now as data is often transmitted via ADSL and ADSL2, ACD - Automatic call distributer answers and manages incoming calls to help dsitribute the incoming calls to the correct person or system within an organisation., Bits vs Bytes - Bits are generally used to measure data transfer rates and Bytes are used to measure data capacity and storage., Broadband - Broadband has become the industry standard for accessing the internet, it has replaced dial-up connections due to its superior speed and ease of use., CTI - Computer telephony intergration refers to the use of computers to manahe telephone calls. In a future of more interconnections between devices, people and date, the idea of CTIs is likely to gain more traction as people manage their own personal incoming call like a business., Connectivity - Connectivity describes the ability for people, systems and businesses to connect to the internet. The way you access the internet can be varied and has changed over the years, but the idea of being'connected' is something that all telecoms providers focus on for their customers., Ethernet First Mile - Refers to the use of ethernet computer networks to connect to a telecoms provider. The name is a reflection that this is the customers first mile of connection., Fibre Optic Cable - Fibre Optic Cable is a relatively new technology that is designed to offer faster connections that traditional copper cables., FTTC - Fibre to the Cabinet broadband refers to fibre optic cable being used from the exchange to the cabinet, with copper cable being used from the cabinet to the end user., FTTP - Fibre to the premises broadband refers to a full end to end connection from the exchange right through into the home or business premises of the end user., Hosted/Cloud systems - Hosted/Cloud systems are hosted off-site 'in the cloud' rather than being a 'fixed system', and are internet based VoIP and data communications offering greater flexibility as calls can be made or received from a desktop, computer and mobile., IP Address - This is a common phrase that stands for Internet Protocol address. This helps identifiy the location of the user accessing the internet through a numerical value., Internet of Things (IoT) - This is increasingly being spoken about and is essentially all about the internetworking of physical devices such as telephone systems, mobiles, etc., buildings and other items, embedded with software, network connections, electronics, etc., to enable these objects to collect and exchange data., ISDN - Stands for Integrated Services Digital Network, digital telephony service that gives better call quality, quicker connection times, generally provided to connect to a customers PBX, Openreach have announced plans to discontinue this service by 2025., LAN - Local Area Network, a data network that connects computers, services, printers, etc. together, generally within one physical location., Latency - A measure of delay. In a network latency measures the time it takes for some data to get to its destination across the network., Leased Lines - These are the most reliable and fastest way to access the internet for businesses. They offer a dedicated line and heko ensure you have the access required for the business. They are particularly useful for businesses that need to share and access a lot of data., Network Infrastructure - This is an umbrella term used to describe all the hardware and software used in telecoms. The network inftrastructure has within it everything a business needs to access and manage data, voice, communication and networks., PBX - Private Branch Network is a telephone system that is 'fixed' on-site and allows the end user to communicate both externally and internally using a range of channels such as VoIP, analogue, ISDN, etc. These systems also offer a range of features such as call recording, voicemail, transfer, etc.,, Power over Ethernet Switches - These switches combine power and data through an Ethernet cable, meaning that there does not need to be a power source at the network device. POW switches are suitable for VoIP, intercom ystems, wireless access points, etc. where no power is available nearby., Router - A router is a hardware device which can receive, analyse and move 'incoming' data to another network. With a wide range of routers being available it is important to understand a business's needs when choosing the correct router., SIP Trunking - Session Initiation Protocol Trunking is a type of VoIP communication which is often referred to only as VoIP. SIP trunking enables businesses to make calls over their IP connection rather than a traditional phone line., Unified Communications - Unified communication methods and equipment e.g. mobiles, internet access, network infrastructure, Wi-Fi, cabling IT equipment, etc. and the integration of these, along with an appropriate phone system, can help a business to run efficiently, identify potential time/cost savings, improve staff and cross-site communications and ensure a high level of client or customer service - thus helping to maintain and grow a customer base and ultimately, profitability., VoIP - Voice over Internet Protocol refers to the group of technologies that allow people to communicate voice and media via the internet. As connectivity improves VoIP services are becoming an increasingly popular way to communicate.,

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