Processing - Transaction is in line to be reviewed by the processing team. Work might be being reviewed for the first time, or has returned to processing queue after a follow up, NIGO Timer - Indicates request was reviewed and found to be not in good order, No Reply - Indicates request was NIGO and closed after several attempts to contact the client, Internal Pend - Indicates work pended for internal reason such as needing clarification from leadership. Could pend for Days or HH/MM, EnCorr - Indicates that the processor needs to write a manual correspondence letter, Matched - Indicates transaction was closed to avoid duplicate work, Junk - Indicates that a transaction was created in error, Quality - Indicates that the request was completed and is being rooted to Quality to be audited, Passed - Indicates Quality team reviewed work and allowed it to be ended, Correction Needed - Indicates Quality found errors that must be corrected, Suspend Activation Date - lists the date and time that work will be returned to the Processing queue if no manual intervention occurs. Based on transaction type and number of NIGO attempts,

Chorus Status

by
Print
Embed

Leaderboard

Visual style

Options

Switch template

Continue editing: ?