I'm sorry, but I need it before the end of the day. - Could I send you the email tomorrow?, No, not at all. Go ahead. - Do you mind if I take this box?, Certainly. Could I use your pen? - Could you just sign here, please?, No, that's fine. I'm not in a hurry. - Would you mind waiting a few minutes?, Yes, sure, if you've finished everything. - Do you think I could leave early?, No problem. How many do you need? - I need a quotation as soon as possible., Yes, of course. I'll be here until 7 p.m. - Is it all right if I phone back later?, I'm afraid not. Our drivers don't work that day. - Could I ask you to deliver on Saturday?,

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