Show you are following the speaker: okay / uh-huh / mm-hmm, Oh / Really / I see (may indicate surprise) , Good point. / That's a great idea. (indicate approval), Request repetition: I'm sorry but I didn't hear that., Could you say that again please?, Would you mind repeating that please?, What was that? (informal), I'm afraid I didn't catch that., Request clarification: Could you explain what you mean by ____?, Could you explain that in more detail?, I'm not sure I understand what you're saying., I'm not sure I follow you., What do you mean by _____?, Check comprehension - when you think you understood: If I understand correctly, what you're saying is ____. Is that right?, Okay, you mean _____, right?, Just to make sure I understand here ..., Just to clarify ...., Show you understand: Understood., Got it., Noted.,
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