1) Another name for products a) Merchandise b) Scanner c) Receipt d) Storage e) Teamwork f) Consumer 2) Customers take their goods here to pay a) Checkout b) Economy c) retail d) Offer e) Placement f) Stock 3) This is a term used for goods going missing a) Stock Control b) Retail c) EPOS d) Shrinkage e) self-checkout f) Purchase 4) If a customer is not happy with their purchase they can ask for a ... a) Scanner b) Receipt c) Refund d) Standards e) Placement f) Rotation 5) The name given to the amount of money a shop earns after costs are deducted. a) Economy b) Refund c) Stock d) Supply Chain e) Profit f) Consumer 6) When items are on promotion they are sold as a Special ____________ a) Offer b) EFTPOS c) Consumer d) Supply Chain e) Mark Up f) Checkout 7) Another name for a customer a) Consumer b) Purchase c) Teamwork d) Placement e) Economy f) Storage 8) The name of the process that gets goods to shops is known as a) Services b) Refund c) Supply Chain d) Offer e) Storage f) EFTPOS 9) Another name for a card payment machine is a) Consumer b) EPOS c) Checkout d) Scanner e) EFTPOS f) Mark Up 10) Customers go shopping to buy goods and ______________ a) EPOS b) Shops c) Services d) Storage e) Receipt f) Teamwork

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