Expressing dissatisfaction: I'm afraid there seems to be a problem with, I'm a bit disappointed with, I'm not entirely satisfied with, Excuse me, but I'm having trouble with , Requesting a refund: I would like a refund/replacement/repair, Could you please (explain what you want them to do), I would appreciate if you could, It would be helpful if..., Is there anything you can do to fix this?, Describing the problem: The product/service is defective/faulty/damaged, It doesn't work properly/as advertised, It's not what I ordered, I was misinformed about..., There appears to be a mistake with, Maintaining politeness: I apologize for any inconvenience, I understand this may not be your fault, Thank you for your time and assistance, I would appreciate if this could be resolved quickly, I would be happy to provide any additional information you need,

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