1, Hello. I'm sorry. Do you speak English?, 2, Of course. How can I help?, 3, We'd like two tickets to Groningen, please., 4, Certainly. Travelling today?, 5, If possible, please, yes., 6, The next train is at 12:25., 7, Good. 12:25 is fine., 8, Single or return?, 9, Single. How much are the tickets?, 10, First class is fifty-two euros fifty and second class is twenty-seven euros ten ., 11, Two second class is fine, thank you., 12, How would you like to pay?, 13, Is Visa OK?, 14, Yes, of course. Please enter your PIN. Great. Thank you ., 15, What platform does the train leave from?, 16, You need platform 6, and you have to change at Hilversum., 17, So it isn't direct? I see. How long does the journey take?, 18, It's about two and a half hours in total., 19, OK. Thanks for your help..

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