At 11.35 on January 13, British Airways flight ____ from Miami to London. It ____ for about three hours, and was over the Atlantic, when suddenly a voice ____ the loudspeakers. 'This is a passenger ____. We may shortly have to make an ____ on water. Immediately, panic ____ and passengers were ____ and ____. Most people thought that the plane was about ____ into the Atlantic. But about 30 seconds later, the ____ started to run up and down the ____ saying that the message had been played ____, and that everything was OK. By this time, a lot of passengers were crying, and trying to get their ____ out from under their seats. Afterwards, many passengers said that they had been ____ and that it had been the worst experience of their lives. They complained that ____ hadn't given them any ____ until just before landing, and even then, hadn't told them what had really happened. Later, a British Airays ____ apologised to passengers on the flight, and said that a pre-recorded emergency announcement had been activated ____.

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