1 - Mike: Hello. MegaCorp here. How can I help you?, 2 - Tami: Hi. Is George there?, 3 - Mike: No, I'm sorry. He's out. Can I take a message?, 4 - Tami: Yes, you can. I'm calling about the new product, 5 - Mike: Sorry, can you repeat that? You're calling about....., 6 - Tami: Yes, I'm calling about the new product. Is the product name 381XbZ or 381XvC?, 7 - Mike: Sorry, I can't understand. Can you repeat that?, 8 - Tami: Yes, I can. I want to know if the product name is 381XbZ or 381XvC , 9 - Mike: OK, so that's 381XbZ or 381XvC. Is there anything else?, 10 - Tami: No, there's nothing else. Please tell him to call me back as soon as possible, 11 - Mike: OK. I'll give him your message,

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