Problem Solving Skills - To overcome issues, Reliable - To work without supervision, Tidy - To be able to find equipment, Professional - To give the business a good reputation, IT Skills - To keep up with technological change, Organisational Skills - To ensure no documents are lost, Time Management - To meet deadlines, Patience - To deal with problems calmly, Discreet - To deal with personal matters, Helpful - To deal with customer complaints, Co-operate - To ensure the correct information is shared, Team-working Skills - To interact with other employees,

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