1) Sophia is the head of her department. Within her staff, she has been dealing with several conflicts. First, Paul and Kevin could not agree on where to hold the annual team-building activity, she stepped in and decided that the department would do an escape room. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration 2) Cecile and Eduardo have been fighting over which one of them will have to deal with a difficult client. Neither wants to put in the time and effort and has been arguing that it is the other’s job to deal with it. Sophia decides it is Cecile’s job to handle the client, even though it arguably could be either person’s job. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration 3) Terry and Janet are leading the design of a new prototype. They are having difficulties, as Terry wants to incorporate a specific set of features. Janet wants to incorporate a different set of features. To reach a solution, they sit down, talk through each feature, and finally reach a solution, incorporating a mix of their features and some new ones they realized were important as they negotiated. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration 4) Rosa and Charles are in charge of the advertising budget for the next quarter. Rosa wants to hire a full-time social media person, while Charles wants to increase targeted digital ads. As a result they hire a social media person to work part-time, with the remainder of the budget being spent on digital advertising. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration 5) In a marketing meeting, the colors for the new spring campaign are being discussed. Raymond is adamant that choice A is the best choice. Gina thinks that choice B is slightly better, but decides to let Raymond choose the colors, to avoid arguing about two choices that she thinks are both fine. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration 6) Jake and Amy have been collaborating on the new UX design for weeks. The deadline is coming and they are unable to agree on changes. The deadline is pushed back and they both are given the day to work on other projects. The space to take a break from each other, as well as the extra time to complete their project, allows them to cool down and resume in a more collaborative mindset. a) Competition b) Compromise c) Avoidance d) Accommodation e) Collaboration

Negotiation Styles

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