1) why is shampoo an important part in the hair washing process  a) makes your hair oily b) adds more dirt and oils c) cleanses the hair d) ensures product build up 2) which of the following is a correct tool to use during the hair washing process a) spoon b) straightener c) pencil d) gown 3) should you be concerned about the clients needs, eg allergies, scalp conditions a) yes, you7 should alwas ensure the safety of the client b) no, they don't need to be worries about

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