1) Interpreting overcomes language barriers to make communication possible. a) Why? b) What? c) Who? d) How? e) Where? 2) Quality interpreting reflects cultural terms, expressions, and idioms that have bearing on the meaning of the content. Interpreting must capture any expressions or nuances in meaning to maintain the impact of the original message. Interpreting is an action that, once taken place, is gone. a) Why? b) What? c) Who? d) How? e) Where? 3) Interpreters commonly work alone as part of a triad with the client and provider. Interpreters must have an advanced level of proficiency in both languages. Interpreters possess exceptional listening and memory skills for accuracy and completeness in verbal expression. Traditionally, preparation and research done by interpreters are conducted prior to the encounter, using resources such as dictionaries, and consultation with professionals in a specific field. a) Why? b) What? c) Who? d) How? e) Where? 4) Interpreters work “in the moment” and are compelled by the mode of interpreting. Interpreters may consult dictionaries or utilise other resources, but the time between each language is only a matter of seconds and minutes. Interpreters work bi-directionally, going back and forth between two languages. The interpreter functions as conduit, clarifier, cultural broker, and advocate. Interpreters must be able to perform each appropriately throughout the encounter. Interpreters must be sensitive and considerate of both cultures. The goal is to have the listener understand the message as if it were heard directly from the original speaker. Interpreters adhere to a Code of Ethics and Standards of Practice. a) Why? b) What? c) Who? d) How? e) Where? 5) Interpreting takes place at a specific time and place. Interpreters work in public (in a hospital or clinic, for example) or in private (in the case of telephonic and video interpreters who work either from their home office or in a call centre). Interpreters must be present at a specific location, i.e. onsite at a hospital or clinic, or at a location that has a dedicated line for telephonic interpreting. a) Why? b) What? c) Who? d) How? e) Where?

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