1) Which method ensures quality by aiming to "get it right first time"? a) Quality control b) Quality management c) Raw materials 2) Which method ensures quality by checking products at the end of production? a) Training b) Quality control c) Quality management 3) Which method might ensure quality by using reputable suppliers as a marketing tool? a) Training b) Quality control c) High quality raw materials 4) Which method ensures quality by incorporating "quality chains" in production? a) Quality control b) Raw materials c) Quality management 5) Which method of ensuring quality should result in fewer accidents? a) Training b) Quality control c) Quality chain

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