What year was the Data Protection Act?, 2018, 1995, What is empathetic listening?, Listening intently , Emphatic listening requires that you put yourself in another person’s shoes and see the world from their perspective3., What is a Duty of Candour?, an ethical responsibility to be open and honest with service users and their employers when things go wrong with a person’s care., Following the rules when sharing a person's personal information, Which legislation talks about 9 Protected Characteristics?, The Care Act, The Mental Health Act, The Equality Act, The Data Protection Act, Which one of these is a type of non-verbal communication?, Talking on the phone, Makaton, Having a conversation face to face, Which of these is a barrier to communication?, Noise, Environment, Other people, Access, Time, All of them, What is the Elbow Rule?, A method of handwashing, A method of keeping accurate records in healthcare, Which Communication Theorist talks about non-verbal cues in communication, Argyle, Tuckman, Egan, Which of these is a definition of confidentiality?, Not telling other people things about your friends, The state of keeping or being kept secret or private, Sharing information that is important, Hiding information that might be important, Effective Communication...., Builds trust, Makes people feel they are being heard, Improves services, All of the answers.

Communication Recap

by
Print
Embed

Leaderboard

Visual style

Options

Switch template

Continue editing: ?