1) Dear Sir/Madam, I am writing to inform you that your application for the position of Sales Manager has been received. We will review your credentials and contact you within five working days to discuss the next steps in the recruitment process. a) formal b) inspiring c) emotive 2) You can achieve anything you set your mind to! Every day brings new opportunities to learn and grow. Remember that even the most successful people started exactly where you are now. Your dreams are within reach. a) disappointing b) exciting c) inspiring 3) Get out of my way! I've been waiting here for ages and you're just standing there blocking the entrance. Some people are so rude and thoughtless. Move it! a) frightening b) impolite c) intimate 4) My heart breaks when I see the homeless people sleeping in doorways on these cold winter nights. If only we could do more to help them. It fills me with sadness to think about their suffering. a) emotive b) informal c) impolite 5) The window was left open overnight. The papers were scattered across the floor by the wind. Water damage was caused to several important documents. a) personal b) passive c) informal 6) Wow! You'll never believe what happened at work today! There was a surprise party with cake, balloons, and even a magician! It was absolutely amazing! a) intimate b) inspiring c) exciting 7) My darling, I miss you more with each passing day. Every morning I wake up thinking of your smile, and every night I fall asleep remembering the sound of your laugh. a) intimate b) sarcastic c) formal 8) Customer number 247896 has requested a refund. The transaction will be processed according to standard procedures. The estimated completion time is 3-5 business days. a) disappointing b) impersonal c) personal 9) Unfortunately, your test results were below the required standard. You scored 45% when a minimum of 70% was needed to pass. You will need to retake the exam. a) informal b) emotive c) disappointing 10) I've been meaning to tell you about my weekend. I went hiking with my family and we had such a wonderful time together. The views from the mountaintop were breathtaking! a) informal b) formal c) frightening 11) There was a shadowy figure standing at the end of the dark hallway. The floorboards creaked with each step. Suddenly, all the lights went out and a cold wind blew through the house. a) inspiring b) frightening c) exciting 12) Hey mate! How's it going? I just wanted to let you know I'm running a bit late - got stuck in traffic again! See you in about 10 mins? a) impersonal b) impolite c) informal 13) Oh GREAT, another Monday morning meeting that could have been an email. I'm SO EXCITED to spend two hours listening to Bob talk about his weekend plans again. What fun! a) sarcastic b) frightening c) informal

Level 1 Reading: Tone Matching

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