1) Is a term used to describe ways in which employees can make independent decisions without consulting a manager [delegation]. Giving staff authority a) Job Enrichment b) Job Rotation c) Flexible Working d) Empowerment 2) Means mixing up the tasks given to employees so they don’t get bored of the job a) Delegation b) Job Enrichment c) Consulation d) Flexible Working 3) Moving staff around to different areas to complete different jobs a) Empowerment b) Job Enlargement c) Job Rotation d) Job Enrichment 4) More tasks to do with similar difficulty. a) Empowerment b) Job Enrichment c) Job Enlargement d) Flexible Working 5) Involves discussions with employees about work. This could make the employee feel valued a) Empowerment b) Job Rotation c) Job Enrichment d) Consulation 6) Means handing individuals more responsibility for making decisions. a) Delegation b) Empowerment c) Flexible Working d) Job Enrichment 7) Describes a range of employment options designed to help employees balance work and home life. a) Job Rotation b) Consulation c) Flexible Working d) Job Enrichment

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