Discriminatory Behaviour : Ignoring a service user’s request for assistance because of their disability., Speaking to an older adult in a patronising tone as if they cannot understand., Refusing to accommodate dietary needs based on religious or cultural preferences., Segregating service users based on their background, gender, or disability., Not providing a sign language interpreter for a deaf service user who needs one., Assuming all elderly people have memory problems and making decisions for them., Mocking or making jokes about a person’s accent or the way they speak English., Failing to provide accessible toilets for individuals with mobility issues., Not allowing LGBTQ+ individuals to express their identity within a care setting., Providing different levels of care based on someone’s social background rather than their needs., Discriminatory Attitudes : Believing disabled individuals are less capable and should be dependent on others., Thinking mental health issues are not real and that people should just “get over it.”, Assuming all young parents are irresponsible and need constant supervision., Believing men should not be carers because caring roles are “for women.”, Thinking older people are a burden rather than valued members of society., Assuming non-English speakers are uneducated or unwilling to integrate., Believing only certain cultural practices deserve respect while others are “strange.”, Expecting women to take on caregiving responsibilities more than men in a family., Assuming individuals with learning disabilities cannot make decisions for themselves., Thinking people from different socio-economic backgrounds do not deserve the same level of care., Protected Characteristics : Age, Disability, Gender reassignment, Marriage and civil partnership, Pregnancy and maternity, Race, Religion or belief, Sex, Sexual orientation,

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