You want to return a sweater that doesn’t fit. - Hi, I bought this sweater last week, but it doesn’t fit me. I’d like to return it, please. I have the receipt., You are looking for a food item but can’t find it. - Excuse me, do you have any more almond milk? I couldn’t find it on the shelf., You want help finding jeans that fit you well. - Can you help me find a pair of jeans that fits well? I’m not sure what size I need., You bought a product that is broken. You want to complain politely. - Hello, I bought this yesterday and just noticed it’s damaged. Could I speak to someone about exchanging it?, You received a shirt as a gift but want to exchange it. - Hi, I got this shirt as a gift, but I’d like to exchange it for a different size. I don’t have the receipt., You want to know more about a sale. Ask for details. - Hi, could you tell me more about the sale? Are all items included, or just some of them?, You want to know if the store can deliver to your home. - Do you offer delivery? I’d like to order something, but I live a bit far from the store., You want to try on clothes. Ask about the fitting room. - Excuse me, where is the fitting room? Can I try on these shirts?, Your size is sold out. Ask if they will get more stock. - Do you know if this item will be back in stock soon? I need a size medium., Ask if there is a discount for students or seniors. - Do you offer any discounts for students or seniors?,

🧑‍🤝‍🧑 Scenario-Based Role-Plays

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