patient: I’d like to make an appointment, how soon can I be seen?, could I see a general practitioner?, I have persistent cough, mornings would be preferable, I’ve been feeling under the weather, I'd like to have a follow-up consultation, doctor: the first available slot is..., does that work for you?, notify us at least 24 hours in advance, give us a call the day before, we book you in with the right person, are you available this week?, Is it your initial visit?,

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