1) Every time an employee _______ a mistake, they should report it immediately. a) make b) made c) makes d) will make 2) If you _______ at the office early, you can leave by 4 p.m. a) arrives b) arrive c) arrived d) arriving 3) If you want to succeed in your career, you _______ work hard every day. a) will need b) needed to c) need d) need to 4) Whenever meetings _______ late, we miss our lunch breaks. a) will end b) ended c) end d) ends 5) If the manager _______ feedback, you should listen carefully. a) gives b) will give c) gave d) is giving 6) If a colleague _______ help, I always try to assist them. a) need b) needed c) will need d) needs 7) You _______ consequences when you don’t follow the company policy. a) will face b) faced c) facing d) face 8) We ____________ requests right away when customers ask for refunds. a) processed b) will process c) process d) processing 9) You improve your skills when you _____ to training sessions. a) went b) will go c) go d) goes 10) Whenever there _______ a problem with the software, the IT team fixes it. a) was b) will c) are d) is 11) If the office _______ too noisy, I can’t concentrate. a) are b) is c) was d) were 12) If you _______ a report on time, your boss is happy. a) submitting b) submits c) submitted d) submit

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