Guest: Excuse me, the air ____ in my room isn’t working. Receptionist: I’m sorry to ____ that. What room number? Guest: Room 315. Receptionist: We’ll send someone to ____ it right away. Guest: Thank you, I ____ it. Guest: I can’t ____ the door with this ____ Receptionist: Let me ____ you a new ____ key Guest: The room is too ____ at night Receptionist: Would you ____ to move to a quieter ____? Guest: There’s no ____ water in my ____ Receptionist: I’ll ____ maintenance to fix that ____ away Guest: The ____ conditioner isn’t working Receptionist: I’m ____ to hear that. I’ll ____ someone immediately Guest: I ____ my room key Receptionist: No ____. What’s your room number? Guest: ____ 308 Receptionist: Can I see your ID, please? Guest: Sure, ____ it is Receptionist: Thank you. Here’s a ____ key

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