1) What is one likely response by housing organisations to high demand for affordable homes? a) Increase council tax for tenants b) Build fewer properties to save costs c) Form strategic partnerships and lobby for funding d) Restrict access to housing registers 2) What does the Renters (Reform) Bill aim to abolish? a) Right to Buy b) Universal Credit c) Section 21 ‘no-fault’ evictions d) Rent control on private properties 3) Which of the following is NOT a typical risk associated with supply chain disruption? a) Delays to repairs b) Increased tenant satisfaction c) Rising material costs d) Supplier insolvency 4) Which of the following is an example of a technological change affecting housing services? a) Changes in local housing allowance b) Digital tenant portals and automation tools c) Introduction of minimum wage policies d) Supply chain cost increases 5) How might global economic shocks like the COVID-19 pandemic or war in Ukraine affect UK housing providers? a) They reduce operational costs b) They increase tenant satisfaction c) They increase costs and service pressures d) They boost new-build housing activity

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