Clinic uses Phreesia Reminders only: "You'll receive a ____ ____ days prior to your appointment. Please arrive ____ minutes early, with your photo ID, insurance card, ____ if you have one and a list of any ____" Clinic uses Phreesia Reminders and Pre-Registration: "You'll receive a ____ ____ a ____ to ____ ____ days ____ to your appointment" Clinic uses Phreesia In-Clinic Kiosk: "You can ____ using the ____ at the ____ when you arrive" OR (alternate phrasing) "You can check in using the tablet in the clinic when you get there" Clinic uses Phreesia Accelerator: "We are using a ____ that helps us offer ____ appointments if ____ occur. You may receive a ____ for a sooner appointment. If you wish to take it you can claim by ____ to the text or you can ____ the message to ____ your current appointment" OR (alternate phrasing) "You may receive a text if a sooner appointment becomes available" Clinic uses all 4 options - Phreesia Reminders, Pre-Registration, In-Clinic Kiosk and Accelerator: "You'll receive a ____ with a link to ____ 5 days prior to your appointment. You can also check in using the ____ at the clinic when you arrive. Lastly, we are using a feature that helps us offer sooner appointments if cancellations occur. You ____ receive a text for a sooner appointment. If you wish to take it you can claim by responding to the ____ or you can ignore the message to keep your current appointment" OR (alternate phrasing) "You'll receive a reminder with a link to pre-register 5 days prior to your appointment. You can also check in using the kiosk at the clinic when you get there. Lastly, you may receive a text if a sooner appointment becomes available" Patient is scheduling (less than) ____ 5 days out: Use the next appropriate timeframe from the Phreesia workflow based on the patient's appointment date. Phreesia Reminders and Pre-Registration information gets sent in the following intervals: - ____ days prior to visit, via text and email - ____ days prior to visit, via text and email - ____ hours prior to visit, if not confirmed already, via automated ____ - ____ minutes prior to visit for ____ day appointments only, via text and email

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